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Shipping

-Free shipping for purchases over € 60. For purchases under € 60 the shipping cost will depend on the place of delivery of the package.

-Iberian Peninsula: Free shipping for orders from € 60. For purchases under € 60 the shipping cost is € 5.00 24/48H shipping.

-Canarias, Ceuta and Melilla: Free shipping for orders from € 60. For purchases under € 60 the shipping cost is € 5.50. Delivery from 1 to 6 business days.

-Baleares: Free shipping for orders from € 60. For purchases under € 60 the shipping cost is € 6.05 with standard shipping (Delivery from 1 to 6 business days).

-International: Free shipping for orders from € 120. For purchases under € 120 the shipping cost is from € 8.50 with standard shipping.

Help

Return and Exchange Policy

Do you want to change the color, the size or simply return the product? Write us at info@hookeshop.com indicating the reference of your order so that we can send you the steps to follow.

Free exchanges and returns (Iberian Peninsula). We take care of everything, we will send you a courier. You just have to return the item within 15 days from the day you received the order, unused and in its original packaging by mail or in our store. We will either send you another item or refund the corresponding amount.

To accept your exchange or return the product must be purchased on our official website www.hookeshop.com or in our physical store on Calle Santa Teresa, 12 Madrid. Please note that if the item to be exchanged or returned is one of our accessories our outlet items, the shipping costs are your responsibility.

You can get more information by reading our return and exchange policy.

We do not accept exchanges or returns on personalized items.

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